Careers
Join the Haggerty's Music team.
Located in Rapid City, South Dakota, Haggerty's Music has been a premier destination for musicians since 1963. We offer a carefully curated selection of guitars, amplifiers, band and orchestra instruments, audio/video systems, and music accessories from top brands like Gibson, Taylor, Martin, Gibson PRS, Fender, Yamaha, and more. We are the Number 1 Independent Dealer of Taylor Guitars in the world two years in a row (2024 & 2025), and our expert staff are instrumental (pun intended) in our success. See our current available positions, below.
Sales Person (full-time, in-person)
Description of Role
The Sales Person is a key member of Haggerty’s Music’s retail team, responsible for creating a welcoming, knowledgeable, and exceptional experience for every customer who walks through our doors. This role helps musicians at all levels find the right gear, answers product questions, and shares the story behind the brands and products we carry.
We’re seeking someone who is a dynamic self-starter - the kind of person who jumps in, keeps the shop looking sharp, stays in the know about new products, knows how to create a story around a customer's needs and brings great energy to every customer interaction.
Key Activities, Responsibilities and Duties
- Greet customers and create a welcoming, friendly in-store environment
- Listen to customers’ needs and help them find the right instruments and gear
- Answer product questions clearly and confidently
- Share the story and key features of the brands and products we carry
- Offer thoughtful guidance and recommendations without “hard sell” tactics
- Stay up to date on new products, promotions, and inventory
- Maintain a clean, organized, and visually appealing sales floor
- Keep the shop looking sharp by straightening displays, restocking, and tidying as needed
- Work collaboratively with other team members to support store goals and the overall customer experience
-
Represent Haggerty’s values of service, community, and a genuine passion for music
Qualifications
Required
- Sales experience
- Dynamic, self-starting attitude with a strong customer focus
- Detail-oriented, reliable, and professional
- Enthusiastic about working in a fast-paced retail environment
- Comfortable talking with customers and building relationships
- Able to work full-time, in person, 5 days per week including Saturdays (store hours: Monday–Saturday, 9am–6pm MT)
- Strong interpersonal and communication skills
-
Willingness to learn about products, brands, and the needs of different types of musicians
Preferred
- Retail experience
- Customer service experience
- Passion for music and musical instruments
-
Familiarity with guitars, amps, pedals, band/orchestra instruments, or related gear
Salary / Benefits
- Competitive hourly wage plus commission
- Benefits available
- PTO in accordance with company policy
- Employee discounts
How to Apply / Application Deadline
If this sounds like a fit, please email a resume and cover letter to office@haggertysmusic.com. Applications will be reviewed on a rolling basis until the position is filled.