Careers

Join the Haggerty's Music team.

Located in Rapid City, South Dakota, Haggerty's Music has been a premier destination for musicians since 1963. We offer a carefully curated selection of guitars, amplifiers, band and orchestra instruments, audio/video systems, and music accessories from top brands like Gibson, Taylor, PRS, Fender, Yamaha, and more. We are the Number 1 Independent Dealer of Taylor Guitars in the world, and our expert staff are instrumental (pun intended) in our success. See our current available positions, below.

Sales Person (full-time, in-person)

Description of Role

The Sales Person is a key member of Haggerty’s Music’s retail team, responsible for creating a welcoming, knowledgeable, and exceptional experience for every customer who walks through our doors. This role helps musicians at all levels find the right gear, answers product questions, and shares the story behind the brands and products we carry.

We’re seeking someone who is a dynamic self-starter - the kind of person who jumps in, keeps the shop looking sharp, stays in the know about new products, knows how to create a story around a customer's needs and brings great energy to every customer interaction.

Description of Organization

Haggerty’s Music is a locally owned music store in Rapid City, South Dakota, dedicated to serving our local community and musicians from all walks of life. We focus on quality instruments and gear, honest information, and a high level of customer service. Our team is collaborative, fast-paced, and passionate about guitars, gear, and all things music.

The Sales Person plays a central role in representing Haggerty’s on the sales floor and ensuring our customers feel supported, informed, and excited about their experience in the store.

Key Activities, Responsibilities and Duties

Greet customers and create a welcoming, friendly in-store environment
Listen to customers’ needs and help them find the right instruments and gear
Answer product questions clearly and confidently
Share the story and key features of the brands and products we carry
Offer thoughtful guidance and recommendations without “hard sell” tactics
Stay up to date on new products, promotions, and inventory
Maintain a clean, organized, and visually appealing sales floor
Keep the shop looking sharp by straightening displays, restocking, and tidying as needed
Work collaboratively with other team members to support store goals and the overall customer experience
Represent Haggerty’s values of service, community, and a genuine passion for music

Qualifications

Required

Sales experience
Dynamic, self-starting attitude with a strong customer focus
Detail-oriented, reliable, and professional
Enthusiastic about working in a fast-paced retail environment
Comfortable talking with customers and building relationships
Able to work full-time, in person, 5 days per week including Saturdays (store hours: Monday–Saturday, 9am–6pm MT)
Strong interpersonal and communication skills
Willingness to learn about products, brands, and the needs of different types of musicians

Preferred

Retail experience
Customer service experience
Passion for music and musical instruments
Familiarity with guitars, amps, pedals, band/orchestra instruments, or related gear

Salary / Benefits

Competitive hourly wage plus commission
Benefits available
PTO in accordance with company policy
Employee discounts

How to Apply / Application Deadline

If this sounds like a fit, please email a resume and cover letter to office@haggertysmusic.com. Applications will be reviewed on a rolling basis until the position is filled.

eCommerce Assistant (full-time, in-person)

Description of Role

The eCommerce Assistant supports Haggerty’s Music’s growing multi-channel retail operation by helping keep product inventory organized, accurate, and moving efficiently across online platforms such as Reverb, Amazon, and other marketplaces as we continue to expand.

This is a computer-heavy, office-based role with some light warehousing tasks as needed, but it is not a warehouse position. Success in this role means maintaining clean, reliable data in our systems so customers and staff can trust what they see online and inventory flows smoothly.

Description of Organization

Haggerty’s Music is a locally owned music store in Rapid City, South Dakota, dedicated to serving musicians all around the world. We operate a physical retail store and multiple online marketplaces, with a focus on quality gear, honest information, and a high level of service. Our team is collaborative, fast-paced, and passionate about guitars, gear, and all things music.

The eCommerce Assistant is an essential part of our back-end operations, helping ensure accuracy across platforms and supporting the systems that keep our online sales channels running efficiently.

Key Activities, Responsibilities, and Duties

Maintain accurate inventory and product data across online platforms, including Reverb, Amazon, and other marketplaces.
Enter, update, and verify inventory information in internal systems, spreadsheets, and digital tools.
Support rolling inventory counts, binning upkeep, and the identification and correction of discrepancies.
Perform basic reorders for key vendors.
Update price lists and assist with general ordering workflows.
Manage marketplace maintenance tasks, including updating, combining, saving, and relisting items, as well as writing transaction reviews.
Provide customer support by gathering measurements, additional photos, or product details as requested.
Support marketplace maintenance by relinking or deleting listings to maintain accurate and compliant catalog data.
Contribute to overall office operations, including upkeep of the phone auto-assistant and other digital tools essential to daily workflow.
Collaborate with team members to ensure smooth communication between sales, office, and warehouse functions.

Qualifications

Required

Very comfortable working with computer systems and managing data
Experience with Microsoft Excel, Power BI, or Google Sheets
Strong attention to detail and accuracy
Reliable, organized, and able to work independently once trained
Eager to contribute to a fast-paced, collaborative team environment
Ability to work full-time, in person, 5 days per week including Saturdays (store hours: Monday–Saturday, 9am–6pm MT)

Preferred

Some retail or customer service experience
Experience working with or around inventory
Interest in guitars, gear, and musical instruments
Familiarity with online marketplaces (Reverb, Amazon, Shopify)

Salary / Benefits

Competitive hourly wage
Benefits available
PTO in accordance with company policy
Employee discounts

How to Apply / Application Deadline

If this sounds like a fit, please email a resume and cover letter to office@haggertysmusic.com. Applications will be reviewed on a rolling basis until the position is filled.